Shipping, Returns & Lifetime Guarantee
Shipping
Every purchase includes fast and free expedited shipping. Delivery and tracking details will be provided in your confirmation email. Addresses outside our delivery range will be notified at checkout.
| United States: 2-5 Business Days |
| Other Countries: 7-16 Business Days |
Returns
We offer a full refund or exchange if you're unsatisfied for any reason. Contact our support page or email support@francisclaire.com within 60 days of delivery. For jewelry with production issues, returns or exchanges are available as long as we're in business. We cover all return shipping costs and upon inspection and confirmation, we process refunds or exchanges within 14 days.
Lifetime Guarantee
Each gemstone is backed by the Francis Claire Lifetime Guarantee
Free returns or exchanges for as long as we are in business for any defect from production (issues are incredibly rare).
Free returns or exchanges for as long as we are in business for any defect from production (issues are incredibly rare).